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江苏保安公司:保安员礼仪基本要求

来源:http://www.jszhongtebao.com 发布时间:2018-11-14
江苏保安公司:保安员礼仪基本要求
Jiangsu security company: basic requirements for security personnel etiquette
保安员礼仪是保安员文明行为的道德规范和规范,是保安员的日子行为规范与待人处事的原则,是保安员外表仪容.言谈举止.为人处世等方面应当遵从的具体规则。它既是衡量保安员个人精神风貌和素质涵养的尺度,也是衡量保安部队精神文明建设的重要标志,是保安效劳业赢得名誉和客户信任的基本条件之一。保安效劳有限公司作为保安行业的领头军,为了投合年代的潮流,关于保安员礼仪也拟定了一套契合自身开展的基本要求。
Security guard etiquette is the moral norm and norm of the civilized behavior of security guards, the daily behavior norm and the principle of dealing with people, the appearance, speech, behavior, conduct and other aspects of security guards should follow the specific rules. It is not only a yardstick to measure the personal spiritual style and quality of security guards, but also an important symbol to measure the spiritual civilization construction of security forces. It is also one of the basic conditions for security service industry to win reputation and customer trust. As the leader of the security industry, Security Service Co., Ltd. has formulated a set of basic requirements on security guard etiquette in order to keep pace with the trend of the times.
保安员的行为举止
Behavior of security guards
1.用语文明:执勤过程中与人沟通时,情绪要和蔼,语气要亲切,言辞要得当。
1. Language: When communicating with people on duty, the mood should be kind, the tone should be cordial, and the words should be appropriate.
2.坐姿大方,坐如钟:执勤过程中,坐在椅凳上的正确姿态是两腿天然并拢,头.颈.胸.腰顺其天然而伸直,坐姿要舒展.天然和大方。
2. Easy to sit, like a clock: In the course of duty, the correct posture of sitting on a chair and stool is natural combination of legs, head, neck, chest and waist, stretching, natural and generous.
3.站姿正经,站如松:站立时,要精神振奋,情绪严厉,姿态端正;腿.胸.颈笔挺,小腹微收,下颌微收;肩平,两眼向前平视。
3. Stand in a proper posture, such as loose: when standing, you should be energetic, emotionally stern, with a correct posture; legs, chest, neck, abdomen, lower jaw, shoulder flat, eyes forward flat.
4.行走稳健,行如风:行走时,身体要直立,挺头抬胸,平视前方,精神饱满,身体稳妥。
4. Walk steadily, like the wind: when walking, the body should be upright, head up, chest up, look straight ahead, full of spirit, body stable.
江苏保安公司
保安员的仪容与个人卫生
The appearance and personal hygiene of security guards
5.服装要整齐:保安员不得私自改服装,有必要确保服装的洁净整齐。
5. dress should be neat: security personnel should not change clothes privately, it is necessary to ensure that the clothing is clean and tidy.
6.执勤时有必要按规则着保安制服,佩戴好武装带.防卫器械及帽徽.肩章.领花.胸花;穿开领制服,有必要穿衬衣,打好领带;着制服时,不得戴耳环.项链.戒指等饰物,不得描眉.涂口红.擦胭脂.染指甲。
6. It is necessary to wear a security uniform in accordance with the rules, wear well the armed belt, defensive equipment and cap badge, shoulder badge, necklace and brooch; wear a collar uniform, shirt and tie; wear a uniform, do not wear earrings, necklaces, rings and other accessories, do not paint eyebrows, lipstick, rouge and dye nails.
保安员礼仪的岗位要求
Job requirements for security personnel etiquette
7.还礼:保持杰出的站姿,还礼动作要规范,在领导陪同人员及视察工作的领导到岗位前5-10米远时还礼,等受礼的人员过后方可礼毕。
7. Return courtesy: Maintain outstanding standing posture, return courtesy movements to be standardized. Return courtesy 5-10 meters before the leader of the accompanying staff and inspection work arrives at the post, and wait for the person receiving the courtesy to finish after.
8.面带微笑,和颜悦色,坦诚待客,从容不迫,神色安然,轻松自傲,不能带有厌烦.生硬.愤恨的表情,也不能扭捏作态,做鬼脸,吐舌,眨眼,给业主以不受尊重的感觉。
8. Smiling, pleasant, frank, calm, relaxed, self-confident, not bored, stiff, resentful expression, can not twist, grimace, tongue, blink, give the owner a feeling of disrespect.
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